Shipping Policy
GiveAshare.com^® utilizes UPS and the USPS for shipping. Items shipped via UPS cannot be shipped to P.O. Boxes. Delivery times are paced by the stock registration process and are normally made within 3-7 weeks. If you need something sooner, consider 2 Part Delivery, a gift notification and/or selecting a fast mode of shipment in the checkout process. Items are packaged to avoid shipping damage and are insured. The purchaser is notified of shipment via UPS email which includes a tracking number.

Return Policy
At GiveAshare.com^® we are very interested in making sure that our customers are satisfied. We pledge to provide you with innovative products with exceptional quality and value and with customer service that exceeds your needs. Part of what makes this an exciting product is that it is REAL stock that must be formally registered with a transfer agent and the brass plaque is PERSONALIZED with your words. While this adds to the uniqueness of the product it also imposes some of the responsibility for a quality product on you, the purchaser.
Help us ensure that you get what you want by doing the following:

• Carefully enter your order with correct names, spelling, & punctuation
• Thoroughly review your order confirmation and correct as necessary. If you find something later contact us (see below).
• Once you receive shipment, inspect your product and communicate any issues immediately but no later than 2 weeks from receipt.

Note that refund and cancellation terms apply to the purchaser and not the recipient of a gift.

Your credit card is charged when you place your order. When you enter your order you get two opportunities to verify your entries 1) an on-line confirmation and 2) an email confirmation. You may make corrections to your order or cancel for a full refund by contacting us within 3 business days (1 day if you selected 2 Part Delivery). This is considered the confirmation period.

After the confirmation period, we make a commitment to the stock registration and plaque engraving process so cancellations from this point up until shipment are limited to the frame price. 

GiveAshare.com^® will replace the following at no charge as long as we are notified within 2 weeks of receipt, call toll-free 1-866-291-9918 or email for instructions:

• Frames damaged in shipping or with a manufacturing defect.
• Certificates and plaques damaged in shipping or with an error caused by GiveAshare.com^® (Note that the name, address and personal message cannot be different than on original order).