SHIPPING METHOD HELP
During checkout, you are given a variety of shipping method options to suit your needs for timing, cost, and risk. We use UPS/USPS live rate lookups to calculate the cost. It is important that you consider all the factors below when making your decision. We highly recommend UPS (especially during covid) because of tracking, insurance, and ease of claims process. Please understand that if you select another method, you assume the risk of loss and claims (see red in matrix below).
We meet or beat our timing commitments but we are at the mercy of UPS and USPS to deliver your order to you. Delays by UPS or USPS due to bad weather or some other reason are out of our control. We will pass along insurance proceeds that we recover to impacted customers.
Important Note: Some countries (ie. Canada, U.K.) may charge additional taxes or custom duties/fees upon delivery which are not included in the price and are charged upon delivery.