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Shipping

Items are shipped in 2 business days or less.  Transit time and shipping cost is dependent on the shipping method you choose. We use UPS/USPS live rate lookups during checkout. It is important that you consider all the factors below when making your decision.

  • We highly recommend UPS because of tracking, insurance, reliability and ease of claims process.
  • Please understand that if you select another method, you assume the risk of loss and claims.

 

Shipping Method Comparison

 
AttributeUPSUSPS
Express
USPS
Priority

USPS
First Class & 
Ground Adv

Ship to PO BoxUPSNOUSPS ExpressYESUSPS PriorityYESUSPS First ClassYES
Email on shipmentUPSYESUSPS ExpressYESUSPS PriorityYESUSPS First ClassYES
Timing GuaranteeUPSYES1USPS ExpressYES2USPS PriorityNOUSPS First ClassNO
InsuredUPSYESUSPS ExpressYES (limits: $100 US, $200 Intl)USPS PriorityYES (limits: $100 US, $200 Intl)USPS First ClassNO
TrackingUPSExcellentUSPS ExpressLimitedUSPS PriorityLimitedUSPS First ClassLimited
Claims processUPSReasonableUSPS ExpressDifficultUSPS PriorityDifficultUSPS First Classn/a
Who Has Risk of LossUPSGiveAshareUSPS ExpressYouUSPS PriorityYouUSPS First ClassYou
Who Files Claims if Lost/DamagedUPSGiveAshareUSPS ExpressYouUSPS PriorityYouUSPS First Classn/a

1 UPS limits its timing guarantee close to Christmas
2 For International shipments, USPS Express timing guarantee is only for select countries.

Timing

  • We ship from Gilbert, Arizona within 2 business days or less.
  • UPS Ground generally takes 4 to 5 business days to the East Coast (see UPS timing map).
  • UPS generally does not deliver on Saturdays or Sundays.

We meet or beat our timing commitments but we are at the mercy of UPS and USPS to deliver your order to you. Delays by UPS or USPS due to bad weather, covid, or some other reason are out of our control. We will pass along any insurance proceeds that we recover.

 

International Orders

Important Note: Some countries (ie. Canada, U.K.) may charge additional taxes or custom duties/fees upon delivery which are not included in the price and are charged upon delivery.

If you have any questions or need any clarifications, please contact us.